The fine print, in plain English.

What you agree to by becoming a member of New York Studio Factory and using our studios.

Last updated May 9, 2026

1. Membership

NYSF offers two membership types: Flex (pay-as-you-go bookings, no monthly commitment) and Private (monthly studio lease, 24/7 access). Both require an account in good standing.

You may cancel a Flex account at any time with no penalty. Private memberships follow the lease terms in your signed agreement; this site does not modify those terms.

2. House rules

While on premises, you agree to:

Bring your own product, tools, and consumables unless explicitly provided.
Handle chemicals (color, lash adhesive, wax, etc.) per manufacturer guidance and applicable NYC regulations.
Leave the studio in the condition you found it. Reasonable wear is expected; damage and excessive cleaning are charged at cost.
Not sublet or transfer your booking to another professional without front-desk approval.
Respect quiet hours in adjacent studios.

3. Liability

Use of NYSF studios is at your own risk and the risk of your clients. NYSF maintains general liability insurance for the building; you are responsible for your own professional liability insurance covering services rendered to your clients. Members sign a separate membership agreement that governs liability, indemnification, and insurance in full.

4. Content & media

Content you create on premises (photo, video, audio) is yours. NYSF may request to feature member work in marketing — we'll always ask first and credit you.

5. Payment

All bookings are charged in full at the time of booking via our secure payment processor. NYSF does not store card data. Refund logic is governed by our Booking Policy.

6. Account & access

Authentication is by magic link to the email address on file. Door codes are issued per booking and active 30 minutes before through the end of your reservation. Sharing magic links or door codes with non-booked parties is grounds for account suspension.

7. Termination

NYSF may suspend or terminate accounts for repeated no-shows, damage, harassment of staff or other members, or material breach of these terms. We will refund any unused pack hours pro-rata if NYSF terminates an account for non-conduct reasons.

8. Governing law

These terms are governed by the laws of the State of New York. Disputes will be heard in Kings County, NY.

9. Changes

We may update these terms; if we do, we'll email active members and post the change date here. Continued use after a change means you accept the new terms.

Contact

Questions: info@nystudiofactory.com.